Offers and how to get tickets for public and private visits
If you would like to visit the Elbphilharmonie you have different options that are listed below.
By the way, concert ticket holders are allowed to visit the platform – the Plaza – two hours before the concert starts. On the platform’s observation deck, 37 meters above ground level, you can enjoy a 360-degree view of Hamburg.
Please note: Guided tours to see the Grand Concert Hall are exclusively offered by the Elbphilharmonie GmbH.
1. Public guided tour of the Elbphilharmonie
Tickets for english guided public tours can be ordered online on the Elbphilharmonie website
you can buy them in the Visitor Center opposite the Elbphilharmonie @ Kaiserkai 60-62.
2. Private guided tour of the Elbphilharmonie
Please check out the Elbphilharmonie website for information whether private tours can be booked in advance.
3. Plaza Visit
The Plaza is open daily from 9am to 12pm.
Visit the Elbphilharmonie-Plaza spontaneously:
If you would like to visit the Plaza of Elbphilharmonie on the same day as a small group (up to 6 participants) or as a family or school class, you can get tickets free of charge in the Visitor Center opposite of the Elbphilharmonie or at the cash desk on the left side of the Elbphilharmonie.
As the Elbphilharmonie GmbH allows only a certain amount of visitors on the Plaza, tickets could be limited during certain popular time windows.
The tickets are always valid for a one hour time window.
Visit the Elbphilharmonie-Plaza with registration:
If you prefer to book online beforehand, a 2 Euro booking fee per ticket is charged. (You can pay with PayPal, bank transfer or by credit card.) You will receive the Plaza tickets as a print out or as a mobile ticket.
The Visitor Center opposite of the Elbe Philharmonic Hall @ Kaiserkai 60-62, is also selling Plaza Tickets for future days at 2 Euro each.
The visitor center is open daily from 9am to 8pm. No restrooms available!
INFO: If you hold concert tickets, those are also valid for the Plaza (up to 2 hours prior to the concert).
4. How to get there
With the Metro/Subway:
There is a parking garage in the Elbphilharmonie, you pay 4 Euro per hour. CONTIPARK Parkhaus Speicherstadt 2 Euros per hour. Distance: a few hundred meters to the Elbphilharmonie.
Pictures: Jutta Hülsmann; except of ‘Plaza Visit’: unsplash.com/Robert Katzki; ‘City Tour with Plaza Visit’: Lupo / pixelio.de; ‘Private Plaza Visit’: campomalo / pixelio.de