Offers and how to get tickets for public and private visits
If you would like to visit the Elbphilharmonie you have different options that are listed below.
By the way, concert ticket holders are allowed to visit the platform – the Plaza – two hours before the concert starts. On the platform’s observation deck, 37 meters above ground level, you can enjoy a 360-degree view of Hamburg.
Please note: Guided tours to see the Grand Concert Hall are exclusively offered by the Elbphilharmonie GmbH.
1. City Tour with Plaza Visit
Our UNESCO World Heritage Tour starts with an approximately half-hour visit of Elbe Philharmonic Hall Plaza incl. the observation deck.
You will receive background information and we will show you the most important sights of Hamburg from above. Afterwards we will walk through the Speicherstadt (Warehouse District). You will also see the ruin of St. Nikolai church which is a memorial for the victims of WWII. Our tour will end at the town hall.
Our Tour starts Saturdays and Sundays at 11:00 am at the Visitor Center opposite of the Elbe Philharmonic Hall, Kaiserkai 60-62 (no restrooms available here). You can register online or just call: +49 176 48 13 80 29 or +49 40 67 38 37 60.
2. Private Plaza Visit
If you want to book a Plaza Tour or combine this with a visit of the ‘Störtebeker’ restaurant or if you wish to participate in a “beer tasting”, we offer private half-hour to one-hour Plaza Tours.
If you would like to combine the visit of the Plaza with another city tour, please contact us and ask for an offer.
3. Public guided tour of the Elbe Philharmonic Hall
Tickets for english guided public tours can be ordered online on the Elbphilharmonie website
you can buy them in the Visitor Center opposite the Elbphilharmonie @ Kaiserkai 60-62.
The one-hour tour costs 13 Euros per person (payment via PayPal, by bank transfer and credit card) and is not recommended for children under 8 years.
If you don‘t want to wait and would like to look right now … try a fly through the Elbphilharmonie!
4. Private guided tour of the Elbe Philharmonic Hall
As a group (maximum of 30 participants) you can book a one-hour private tour.
This offer starts in April 2017, please check out the Elbphilharmonie website for information whether private tours can be booked in advance.
The one-hour private tour has a fixed price of 450 euros and is not recommended for children under the age of 8.
A private guided tour can only be booked by e-mail: firstname.lastname@example.org.
5. Plaza Visit
The Plaza is open daily from 9am to 12pm.
Visit the Elbphilharmonie-Plaza spontaneously:
If you would like to visit the Plaza of Elbe Philhamonic Hall on the same day, you can get tickets free of charge at one of the ticket machines or in the Visitor Center opposite of the Elbphilharmonie.
As the Elbphilharmonie GmbH allows only a certain amount of visitors on the Plaza, tickets could be limited during certain popular time windows.
The tickets are always valid for a one hour time window.
Visit the Elbphilharmonie-Plaza with registration:
If you prefer to book online beforehand, a 2 Euro booking fee per ticket is charged. (You can pay with PayPal, bank transfer or by credit card.) You will receive the Plaza tickets as a print out or as a mobile ticket.
The Visitor Center opposite of the Elbe Philharmonic Hall @ Kaiserkai 60-62, is also selling Plaza Tickets for future days at 2 Euro each.
The visitor center is open daily from 9am to 8pm. No restrooms available!
INFO: If you hold concert tickets, those are also valid for the Plaza (up to 2 hours prior to the concert).
6. How to get there
With the Metro/Subway:
There is a parking garage in the Elbphilharmonie, you pay 4 Euro per hour. CONTIPARK Parkhaus Speicherstadt 2 Euros per hour. Distance: a few hundred meters to the Elbphilharmonie.
Pictures: Jutta Hülsmann; except of ‘Plaza Visit’: unsplash.com/Robert Katzki; ‘City Tour with Plaza Visit’: Lupo / pixelio.de; ‘Private Plaza Visit’: campomalo / pixelio.de